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Learn practical, South Africa-focused tips for negotiating with buyers when your vehicle has an engine fault - prepare evidence, compare offers and protect your payment.
Photos, diagnostics and service records strengthen your negotiating position.
Compare written offers including towing, paperwork and payment timing.
Honest disclosure reduces disputes and often improves final offers.
If your vehicle has an engine fault, negotiation is about clear information, realistic expectations and choosing the right buyer. This guide explains how to prepare, what to disclose, and practical negotiation techniques tailored to South African markets such as Johannesburg, Cape Town and Durban.
Buyers - including salvage dealers, wreckers and specialist car-buying services - price offers based on risk, repair cost, salvage value and transport logistics. Presenting accurate details (error codes, symptoms, recent diagnostics) reduces perceived risk and helps secure a competitive cash offer.
Use these practical checks to decide whether to invest in repairs before negotiating or to sell as-is.
| Repair estimate (R) | Typical value retained after repair | Negotiation implication |
|---|---|---|
| R0-R10,000 | High (most value recovered) | Consider repair if you need the vehicle back on the road. |
| R10,000-R30,000 | Moderate (partial recovery) | Compare repair costs vs competitive cash offer. |
| R30,000+ | Low (often uneconomic) | Selling as-is is typically the more practical option. |
Most professional buyers follow a similar workflow: you provide details and photos, they issue an indicative offer, they may request inspection or diagnostic reports, and then a final offer is confirmed. Using a trusted buyer who offers free inspection or collects the vehicle across South Africa reduces logistics friction.
For South African sellers, consider checking the About / How it works page to understand a buyer's verification and payment steps before entering negotiations.
Buyers worry about hidden damage, salvageability, paperwork and transport cost. Address these directly to strengthen your position:
If you want an option focused specifically on non-running cars, see the Sell Non-Running Car page for practical steps buyers use to value non-starters.
| Damage type | Typical impact on offer | Negotiation tip |
|---|---|---|
| Engine mechanical fault (e.g., seized, blown head gasket) | Significant reduction - buyers factor repair or parting costs | Provide estimates or a recent diagnostic to narrow the valuation range. |
| Intermittent electrical/ECU faults | Moderate impact - depends on reproducibility | Document symptoms, error codes and attempts to reproduce the fault. |
| Complete non-running (unknown cause) | High uncertainty reduces offers | Be upfront; allow inspection or offer competitive logistics for collection. |
Clear, lawful transfer is essential. If the vehicle is under finance, the lender's settlement is often required before transfer. Buyers will check vehicle ownership, outstanding liens and whether the vehicle is on record with authorities. Using a buyer that handles deregistration and paperwork reduces hassle and legal risk.
For sellers who want to compare options for damaged vehicles, the Sell Damaged Cars page explains common inclusions and what buyers typically cover during collection.
A reputable buyer will complete transfer paperwork, arrange deregistration if required, tow the vehicle and release payment according to agreed terms. Expect payment timelines to be specified in writing; many professional services in South Africa offer fast payment once paperwork and collection are confirmed.
If you want to see how a national buyer handles collection and payment steps before negotiating, review the service overview on the homepage for examples of inclusions and process flow.
Notes: figures and repair-cost thresholds are illustrative and expressed in South African rand (R). Actual offers depend on vehicle make, model, year, market demand and condition. Use these tips to prepare and negotiate with realistic, evidence-based expectations.
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Disclaimer: This content is for educational purposes only. Product availability, pricing, and specifications are subject to change. Always verify current details on the retailer's website before making a purchase. We may earn affiliate commissions from qualifying purchases.
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How long does it take to respond. I've been calling and no one respond
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They were very professional.
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Not bad
Verified customerEasy experience
Verified customer<div>In terms of service I will rate them 5 stars. But am not happy with the price offering I had. I just had to accept it because I needed cash badl...
Tshidi was very professional throughout the whole process, explained every step clearly. Car was collected on time as arranged and payment very prompt...
Quick and easy...
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I have received the best service ever From Tshidi Mashangoane . Everything happened as promised. Even the bank Notification
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Joshua was precise and helpful.
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The deal was streit forward. From tshidi mashangoane
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Everything that was said,happen exactly like that.
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Confirmation Message *Business Name:* Sell Your Damaged Car *Review:* The consultant was as responsive as could be and very helpful, even helping v...
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Very easy and fast,no hassle
Verified customerJohan was very professional and the service was amazing.
Verified customerTshidi Mashangaone she explained everything that I wanted to know about your sell your damaged car and we managed to make a deal that didn't even too...
Johan made the process seamless and easy and conducted the transaction professionally- Thank you! It might be worth considering real-time payments to ...
I dealt with a Gentleman called Cleavon and I am amazed at his service, as a service man myself I could believe his patience when I had to wait for my...
Worked with a buyer called Joshua who was extremely professional and helpful. The process of selling my damaged vehicle was quick and painless. Very h...
Excellent and professional service, within a day after processing documentations the vehicle was collected. The next day, the money was in my bank acc...
Their service was excellent. Abdul did a great job. We are very happy with everything
Verified customerIt was quick and painless, Anees was very professional, great service.
Verified customerAwesome service, reliable, friendly and quick payment
Verified customerFriendly and quick
Verified customerCleavon was a very friendly and expedient consultant. The sale process was very swift and the car was collected the same day. Cleavon was happy to of...
Johan was really professional dealing with me.Always responded either by phone or WhatsApp. To my questions.Thank you Johan for upholding the culture ...
I loaded all the information. Got a quick and professional response. The whole deal was handled in three days.
Verified customerVery helpful and patient people to deal with. They even sent a towing truck to collect our non runner vehicle that they purchased. Was the only compan...
I got prompt and professional service. From initial consultation to final collection and payment.
Verified customerGood day, it was a hassle free transaction with friendly staff who assisted with no effort.
Verified customerAfter completion of information online, the sales consultant was very helpful to kick start the process which lasted only a day and the second one was...
I dealt with Josh and he was very helpful, definitely going the extra mile. He also did a great job keeping me informed every step of the process.
Verified customerI have sent a request to Sell Your Damaged Car and they reply in no time. I was contact by Tshidi.. She was very professional in helping me. I have s...
Tshidi was very helpful and I enjoyed the experience
Verified customerIts easy trustworthy process
Verified customerI was assisted by Cleavan Schubart at Auction Nation to sell my vehicle. Man, what an excellent service and customer experience I got!! Just to name a...
Very quick and very professional.
Verified customerI was assisted by ubdull cool and always willing to assist and helpful.
Verified customerThe sale of my damaged car took about 3 days, and the money was in my account in less than 24hours after the car was taken. I'm happy with the servi...
They so fast and absolutely give you the great feedback of the vehicle ??
Verified customerThe process was smooth and quick. Joshua gave me great service and kept me in the loop throughout. To top it off, funds reflected even sooner than exp...
Ek het my 2011 Kia Cerato met ongeluk skade aan Hulle verkoop. Die span het my die hele tyd op datum gehou van wat gebeur wanneer! Beste diens ooit!
Verified customerI was assisted by the lady Tshidi Mashangaone to sell my Damaged Nissan NP200, the service was excellent, the Agent was friendly,helpful, and fast.. ...
All I can say is Tshidi gave us the best customer experience throughout the entire experience!!!! Both hubby and I got assisted by her with our car.
Verified customerExcellent service from Johan Bouwer. From start to finish kept me up to date regarding the transaction
Verified customerWas very pleased with the service
Verified customerI love the quick service. The payment took a while but I was always assured by Joshua. I can easily recommend your services. Thanks
Verified customerWe recently used their services to get rid of a vehicle with engine faults, the team guided us through the process. I being suspicious of all transact...
Very kind lady who assisted me. Quick, easy to understand and very friendly. Will recommend her to anyone who wants yo sell their damaged cars.
Verified customerThe service I received from sell your damaged car was excellent.I recently sold my vehicle to sell your damaged car thanks to Cleavan for his excelle...
The lady I dealt with, Tshidi, was very patient with me as I had no idea how this process worked. She also answered my messages within a few minutes. ...
Sold a non-runner to SYDC. Was concerned about the 24-48hrs payment delay after they tow the car away but Joshua Murray explained the process and I wa...
I just to thank Auction Nation for the great service they have rendered to me.I have been keeping my damaged car for about a year after tragedy accide...
Very efficient, professional and friendly service
Verified customerI had to get rid of my s**** car .joshua was more than helpfull to help .he made the process easy and smooth no problems or issues . Big shout to josh...
Everything was settled hassle-free and with assistance where needed. Thank you Joshua for excellent service, I will definitely recommend you to my fam...
The entire process from first contact to payment took 5 days. Very efficient.
Verified customerBaie goeie diens ontvang van Alicia, van begin tot einde. Geld oorbetaal soos belowe. Dankie.
Verified customerI was assisted by Tshidi, nice lady and very efficient. We did a great deal
Verified customerI really appreciated how Tshidi Mashangoane used check-ins to keep me up to date on the project of selling. It helped me consider our offer, and I’m e...
I sold my gamaged merc 230d monatic. The process was super and the payment i received in less than 3 days. They are straight forwad and keep their p...
I sold 2 damaged cars to Sell Your Damaged Car in January and March 2023 and received excellent service from Tshidi Mashangoane. She explained the pr...
I was assisted by Johan who was excellent and assisted me very well in service me when I was selling my car
Verified customerMy first dealing with these guys and I was impressed with their service and attitude. They bought my s**** car and paid me as promised and came to col...
I got exceptional service from Tshidi Mashangoane. The damaged car was fetched the same I accepted the offer. Thank you Tshidi
Verified customerThank you, Auction Nation, for handling my sale transaction quickly and professionally. Shout out to Faith Mauchaza for walking me through the whole p...
It has been a pleasure dealing with Tshidi Mashangoane . Very professional , friendly and helpful. Tshidi guided me through the whole process from sta...
I had an old damaged car that I wanted to get rid of. I interacted with Abdala who was quite professional and extremely patient. The quote seemed pret...
I received excellent customer service from Alicia the Sales Consultant. She guided me through the process, provided me with all the requirements and ...
After filling in their online form, I got a response on whatsapp within minutes with a consultant who stuck with me from start to end. Abdul was very ...
The whole experience of selling my car was so easy and efficient. I highly recommend.
Verified customerDealt with Tshidi who was very efficient,prompt to respond to my questions and always courteous.All time frames set were achieved and in some cases so...
Did what they said they would do. Josh was very good. Happy all round.
Verified customerI was not sure if this would work, but Alicia walked me through every step of the way. Alicia made the whole process of agreeing a price, doing the pa...
I dealt with Alicia from Sell your damaged car. What a superstar. From the start to the finish, she was on top of her game. Her requests were clear an...
I've driven my 2005 Porsche Boxster for eight happy years. But about three years ago the second gear wouldn't engage so I changed from 1st to 3rd with...
<div>I had the privilege of dealing with Alicia Coetzer at Auction Nation. What an experience; I am 72 years old and have had he car for 11 years. The...
I contacted them via their website and within shortly thereafter the instructions were sent via Whatsapp. Both vehicles were sorted out quickly and ef...
Shout out to Alicia from Auction Nation for a great service!!!!!!!!!!!!!!
Verified customerExcellent assistance by Alicia.
Verified customer
