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Learn why clear accident documentation matters when selling a damaged or non-running car in South Africa, how it affects offers, paperwork and timelines.
Police reports, photos and invoices reduce uncertainty and can improve offers.
Clear records shorten verification, collection and payment timelines.
From mechanical failure to flood or structural damage, documentation matters.
Clear, accurate accident documentation is one of the most influential factors when converting a damaged vehicle into cash. For private owners and small fleets in Johannesburg, Cape Town, Durban and across South Africa, documented history reduces buyer uncertainty, supports transparent offers and speeds up legal transfer or deregistration. Whether a car is written off, flood-affected or mechanically failed after a collision, records help establish condition, repair history and insurance involvement.
Buyers and salvage assessors price risk into every offer. Clear documentation reduces perceived risk: verified repairs or an insurer’s write-off decision clarifies whether the vehicle has structural issues or only cosmetic damage. Conversely, missing or unclear records can reduce offers and increase the time taken to agree a sale.
Practical example: A privately owned sedan in Cape Town with photo evidence, a police report and detailed workshop invoices typically attracts faster and more transparent offers than a similar car without paperwork. Estimates below show how repair clarity commonly influences perceived retained value (illustrative ranges for South Africa, figures approximate).
| Repair cost (R) | Estimated retained value with full documentation | Estimated retained value with poor/no documentation |
|---|---|---|
| R5,000 - R15,000 | 70%-85% of pre-accident market value | 50%-70% of pre-accident market value |
| R15,000 - R50,000 | 50%-70% of pre-accident market value | 35%-55% of pre-accident market value |
| > R50,000 (major structural) | 30%-50% of pre-accident market value | 20%-40% of pre-accident market value |
These ranges are general and depend on make, model, year and salvage demand in South Africa. Documentation narrows uncertainty and often translates to a more competitive cash offer from specialist buyers.
Deciding whether to repair or sell depends on repair cost, safety, residual value and available documentation. If repair estimates approach or exceed available equity, or if structural damage is confirmed with limited resale benefit, selling may be the pragmatic choice. Clear documentation helps you compare actual repair costs to expected resale outcomes.
For more on the types of damaged vehicles we purchase and how condition affects offers, see our Sell Damaged Cars page. To understand our collection and paperwork process in practice, visit About / How it works.
When you submit a damaged vehicle to a specialist buyer, assessors use documentation alongside photos and condition notes to estimate a cash offer. Good documents allow quicker verification of claims (for example, insurer write-off letters or workshop invoices), reducing the need for prolonged inspection and lowering delays in collection and payment.
| Damage type | Typical offer impact |
|---|---|
| Superficial body damage (bumper, panels) | Lower reduction if receipts show cosmetic repairs; documentation supports higher offers |
| Mechanical failure (engine, gearbox) | Significant reduction unless repair history or parts invoices present |
| Structural/frame damage | Major reduction; clear insurer/assessor reports clarify extent and liability |
| Flood or fire damage | Offers can be heavily discounted; professional reports and invoices can improve transparency |
South African sales of damaged cars require correct documentation for transfer and deregistration. Typical items include the vehicle licence disc (if available), certified copy of ID, a written sale agreement, and any insurer or finance correspondence. If the vehicle is under finance, proof of settlement or a written release from the finance company is essential before transfer can proceed. Buyers who handle deregistration and paperwork reduce risk and speed up payment.
Documenting the accident itself-police reports, witness statements or tow-in records-can be crucial when insurers or authorities need to confirm the incident. Keeping originals and providing legible scanned copies helps remote valuations and nationwide collections.
If your vehicle no longer runs, our process for non-running cars shows how documentation helps remote valuation and collection; see the Sell Non-Running Car page for specifics on required details.
After you agree a sale and the vehicle is collected, the buyer typically completes transfer or deregistration paperwork and releases payment in line with agreed terms. Clear accident documentation reduces verification steps and can shorten the interval between collection and payment. For a general overview of our approach to paperwork and collection, visit our homepage.
Example timeline (typical, illustrative): collection within 48-72 hours of acceptance in metro areas, paperwork finalised within 3-7 days where finance or insurer confirmation is not required. Times may extend when external parties (finance houses or insurers) must provide clearance.
Accurate accident documentation benefits sellers by reducing uncertainty, speeding verification and helping specialists provide fair, competitive cash offers. Keep originals where possible, create good-quality digital copies, and note any outstanding finance or insurer involvement to avoid delays during sale and transfer.
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Wondering how we calculate your car’s value? At Sell Your Damaged Car, we look at: Your car’s real condition, its salvage value, and the current market demand. It’s all about honesty, transparency, and fairness — that’s how we determine your offer.
Seasoned automotive specialists dedicated to helping you turn your damaged or non-running vehicle into cash fast and hassle-free.
Disclaimer: This content is for educational purposes only. Product availability, pricing, and specifications are subject to change. Always verify current details on the retailer's website before making a purchase. We may earn affiliate commissions from qualifying purchases.
Get answers to common questions about Legal And Paperwork
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Honesty and very convenient. I did not have money to transport the non-runner vehicle, but they came and collected it for free.
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Excellent
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Simplified disposal of a damaged vehicle.
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Their service is excellent and they go the extra mile for you but I think they could have offered me more for the car
Verified customerAwesome and efficient service
Verified customerJohan Bouwer kept communicating with me and made me feel at ease and thus making the process easier. He is a good sales representative..
Verified customerThey person that assisted us was very helpful, ai didn’t have any idea what to do with my car that was in a accident. His service was fast.
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They were friendly,and fast ,and reliable,
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Verified customerTo start writing a review about Sell Your Damaged Car PRESS SEND. This is a performance rating for Johan Bouwer for his service in the sale of my veh...
I had a pleasant experience. I was offered a deal that I was happy with when compared to the other deals I got. The process was seamless and stress f...
I was happy with dealing with one contact person, Johan Bouwer. Professional service I was disappointed with the value offered for the car.
Verified customerEvans was a great help and the process ran smoothly.
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Verified customerExcellent ??
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Verified customerThe service was quick and easy. I received my money within 24 hours. I am a happy client.
Verified customerIt was easy and fast to sell my damaged car
Verified customerTshidi is very helpful
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Verified customerJohan Bower was an excellent consultant who made the process easy
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It was easy and Johan Bouwer assisted me nicely
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I sent them a message on Friday they responded asking for pictures of the car, i sent them they never respond
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Great service from Cleavon Schubart, from inception till they paid, everything was transparent and smooth
Verified customerMy experience with sell your Damaged car is very excellent I'm very happy
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Verified customerThe offer was low but service was great
Verified customerJohan Bouwer was very helpful throughout the process. He made follow ups and was very patient with my busy schedule. I received the money as soon as I...
I was assisted by Johan Bouwer. He helped me with the paperwork and took me through the process. Everything was sorted and I got my paid into my accou...
Johan Bouwer was very helpful, and delivered quick service. It was a super easy process. All I had to do was fill out some documents, he did everythin...
Cleavon Schubart was such a pleasure to work with, very patient. Their actioning of the paperwork, pick up of the vehicle and payment process was also...
I was assisted by Johan Bouwer and he was very professional.He made selling my old car very easy and stress free. Payment was made without any hassle.
Verified customerCan only compliment the complete process. Easy, fast and professional. Recommend it any time.
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Best place to sell your damaged vehicle, received excellent service from one of their consultants named Mayet Anees. His communication through the who...
What you see is what you get..
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Motshelisi Mashangoane made the whole experience EASY. I will definitely tell my extended family and friends about the professional and mess-free tre...
The sales consultant who assisted me throughout the whole process by the name of Motshilisi Moshangoane was and is so excellent. She made the Process ...
My car was collected yesterday on the 26th March in the morning Cleavon called me to reassure me of all the procedures today the 27th he sent me the...
The agent that I dealt with is very professional, has superb turn around times. Would have liked a higher price for the car, though. But I understand...
They are very professional and they deliver to their promises
Verified customerTshidi was really helpful i liked the service she gave me
Verified customerService was excellent and very quick and easy
Verified customerIt was for the first time selling my damaged car, and it was of a great experience, i appreciate the assistance since day one till today… Well done to...
Responding very quick and good communication. Trustworthy.
Verified customerThey where very helpful an the process was quick and easy
Verified customerAnees Mayet was my consultant and he was absolutely professional,helpful and prompt with all our interaction.It was emotional for our family to sell o...
Was great ?
Verified customerJohan Bouwer was very efficient and clear in his communication. He got me paid ASAP
Verified customerFrom start to finish, the process was remarkably smooth and hassle-free, thanks to the exceptional service provided by Joshua. He promptly responded t...
How long does it take to respond. I've been calling and no one respond
Verified customerThank you Johan Bouwer for your excellent service, patience and arranging a speedy payment. It is much appreciated.
Verified customerIt was properly done. All paperwork had to be in place. I was treated very professionally all along.
Verified customerPerfect, convenient way to sell a damaged car, with friendly and efficient service ??
Verified customerOn time
Verified customerThe entire process was easy, professional and I was assisted by a very polite and caring consultant, Joshua Murray. He responded to my queries very ...
Very happy with Sell your Damaged Car service. Very easy process. All done on WhatsApp. I sent the required documents. The next day I got a quotation,...
I just want to commend Josh for excellent service. My problem was resolved very quickly. He went over and above the call of duty, checking on me, call...
I did the business with them for the first time and they're are a reputable business with good customer care.
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Johan Bouwer assisted us.From the minute we ( My husband and I)accepted the offer to the money being received we experienced excellent efficient servi...
It was great
Verified customerThe lady that helped me, her name is Tshidi. She was very helpful and friendly. All the paperwork is done while you are at home. She responds to all y...
Huge thank you to Cleavon for all his help during process of selling my car. He was able to answer all my questions when I had, but also followed thro...
I had a car that I wanted to sell. I made contact with Sell Your Damaged Car and Abdul responded quickly. I sent through the pictures they requested a...
It was very professional and seemless Joshua helped me .
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Very good reliable service and Tshidi was amazing and very patient.
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I was assisted by Josh Murray who really made the experience so effortless. I at some point thought it was a **** but my suspicions were overturned! E...
Was handled professionally. Thank you
Verified customerIt was very helpful can't complain
Verified customerGreat service from tshidi Mashangoane
Verified customerThe service from Johan Bouwer was quick and efficient, the process was smooth from collection to payment within 24hours. Happy client.
Verified customerOnce all the necessary requirements were met Johan's service efficient and friendly.
Verified customerI had a lovely experience thanks to your sales person Mr Johan Bouwer, 1st the response was prompt, he was patient with me throughout the process. T...
Easy to sell and stress free from the paper work
Verified customerAfter completing the form And was contacted by Johan who helped all the way. Very good service
Verified customerIt's perfect
Verified customerTo be very honest, Sell Your Damaged Car is the best, they're absolutely amazing and super fast. Everything was concluded in a days time. I can defini...
I was very sceptical about selling my vehicle online especially because of the fact that it was a non-running vehicle but Cleavon Schubart assisted me...
I was finally assisted when I made a second request, first request was dumped by the assistant who read and ignored my messages, the 4 is for the seco...
I sold my car that had a transmission issue to them. The process from signing the paperwork to payment didn't take long at all. Great job
Verified customerYour official is a very good and responsible guy. He keep in touch all the time.Update on every move,follows up till you get paid. A very good jab was...
Guys I'm very very impressed with your professionalism the whole process was effortless and I received the money as promised thank you very I really a...
I was very skeptical about selling my car to Sell my Damaged Car as everything was done online. I was dealing with Anees and he put my mind at ease. I...
Been struggling to sell my damaged vehicle till i saw auction nation i sold my vehicle within 24 hours everthin was done online great service very qu...
My name is Itumeleng Seloba and I just sold Toyota Etios to the company. The moment I expressed my intention to sell, my wife gave me the contact and ...
The service was excellent and the person who help me by the name of Cleavon was on spot was always in contact with me till the end
Verified customerI wanna thank Tshidi Mashangoane for helping me sell my car I wouldn't make it with out her
Verified customerThey were friendly and assisting to sell my car
Verified customerI received the amazing service. They manage to wrap things up really quicky and effeciently. They do a fair assessment and provide you with a really g...
Excellent service from Cleavan Schubart . Received my payment in full . Thank you.
Verified customerTheir contact a Mr Abdul, assisted quite thorough and kept me in the loop on a daily basis. Exceptional client care service
Verified customerJoshua the sales consultant was very professional, helpful and knowledgeable. Knows exactly what his doing at work.
Verified customerVery professional and courteous
Verified customerI got the name if the company on the internet. I submitted my details and with in less than a hour i was assisted by 2 agents. Johan Bouwer and Alicia...
Good day. Johan Bouwer helped me and handeled everything. So easy without leaving my house! Thanks Johan!
Verified customerAnees made it easy. It was an excellent service.
Verified customerIt was efficient Helpful Anees Mayat's customer service was top notch.
Verified customerVery good service in the world of ****mers
Verified customerJosh was most helpful. Help me to gather paperwork and organising the collection of vehicle. Payment was prompt.
Verified customerCleavon was very helpful, patient, explained everything thoroughly, followed up from A to Z. Much appreciated
Verified customerIt was too easy I can say they treat the customers with good heart and show love with their experience as I didn't get any complications..
Verified customerCleavon Schubart is a great consultant patient and easy to work with.
Verified customerWas serviced as I expected and paid as promised
Verified customerWe negotiated and accepted a fair offer. Communication was excellent and prompt throughout. I had everything explained clearly and the documentation...
Excellent service with a great turnaround time. Very hassle free and reliable.
Verified customerI dealt with Cleavon, and I was so impressed with the service I received from beginning to end. I have no hesitation referring this company to anyone ...
They gave me an offer on my car in May this year, I finally got over the car and asked for another offer 5 months later, Johan contacted me and the sa...
It was surprisingly quick and easy, and I didn't have to battle with phone calls with poor reception. Everything was handled digitally with quick resp...
It was a quick, quality and very sincere as well as trustworthy experience
Verified customerMy experience was so quick and easy. Abdul was assisting me all the way. And within 2 days my car was sold, picked up by the towing serves and money i...
Professional service from Johan and team; prompt and unambiguous. Great collection team as well, lead by Richard. Recommended.
Verified customerIt was good making business with you.. And the lady who assist me was very helpful and good I really appreciate her alot
Verified customerYou are truly professional and passionate and when we negotiated the money it was in before 48 hours were over....true to you word...I hope you will g...
They were very professional.
Verified customerMy experience with Joshua Murray was extremely positive. He was very helpful, gave me extra assistance when needed, was very polite and professional, ...
Not bad
Verified customerEasy experience
Verified customer<div>In terms of service I will rate them 5 stars. But am not happy with the price offering I had. I just had to accept it because I needed cash badl...
Tshidi was very professional throughout the whole process, explained every step clearly. Car was collected on time as arranged and payment very prompt...
Quick and easy...
Verified customerJohan brouwer did a good service for me
Verified customerA seamless and very professional service, communication was excellent, the process very quick and efficient, if it wasn’t for a delay from my side in ...
AUCTION NATION IT THE BEST AUCTION IN TOWN. my name is Simangele Ntanzi I would like to say thank u( Tshidi Mashangoane) to the consultant who help m...
Clear communication and quick responses. Very friendly
Verified customerThe lady I dealt with was helpful, efficient and very good with her following up.
Verified customerDeciding to sell our car for s**** rather than fork out R150k to replace the engine (cracked piston on a Ford Ecosport a month out of warranty with no...
From the moment I started researching how to sell your damaged car, it seemed like it was going to be a stressful process… Turns out it’s just the opp...
I have received the best service ever From Tshidi Mashangoane . Everything happened as promised. Even the bank Notification
Verified customerJohan Bouwer assisted me with a seamless experience selling an old broken vehicle. I would highly reccomend getting in contact and asking for him if y...
Joshua was precise and helpful.
Verified customerThe process was quick and easy. I felt comfortable that I was dealing with an above board business. They tend to communicate almost exclusively with W...
The deal was streit forward. From tshidi mashangoane
Verified customerDealt with a lady by the name of Tshidi. She was great from the onset. Process was done via WhatsApp and her responses were always on time. I apprecia...
Aneese was amazing. He responds in no time and never keeps you waiting. He was willing to go the extra mile for us. I’d recommend Sell Your Damaged Ca...
Everything that was said,happen exactly like that.
Verified customerI dealt with a guy called John. I sold my bakie that was a write off. He got me the best quote possible went extremely fast without a lot of Hassel. ...
I would like to thank Mr. Anees Mayet for his professional manner in which we successfully conducted business. It is a quick and hassle free way to se...
Confirmation Message *Business Name:* Sell Your Damaged Car *Review:* The consultant was as responsive as could be and very helpful, even helping v...
Super easy, Johan explained everything that he needed from me. Collection was on time and very efficient. Payment once confirmed was on time . Thank y...
Very easy and fast,no hassle
Verified customerJohan was very professional and the service was amazing.
Verified customerTshidi Mashangaone she explained everything that I wanted to know about your sell your damaged car and we managed to make a deal that didn't even too...
Johan made the process seamless and easy and conducted the transaction professionally- Thank you! It might be worth considering real-time payments to ...
I dealt with a Gentleman called Cleavon and I am amazed at his service, as a service man myself I could believe his patience when I had to wait for my...
Worked with a buyer called Joshua who was extremely professional and helpful. The process of selling my damaged vehicle was quick and painless. Very h...
Excellent and professional service, within a day after processing documentations the vehicle was collected. The next day, the money was in my bank acc...
Their service was excellent. Abdul did a great job. We are very happy with everything
Verified customerIt was quick and painless, Anees was very professional, great service.
Verified customerAwesome service, reliable, friendly and quick payment
Verified customerFriendly and quick
Verified customerCleavon was a very friendly and expedient consultant. The sale process was very swift and the car was collected the same day. Cleavon was happy to of...
Johan was really professional dealing with me.Always responded either by phone or WhatsApp. To my questions.Thank you Johan for upholding the culture ...
I loaded all the information. Got a quick and professional response. The whole deal was handled in three days.
Verified customerVery helpful and patient people to deal with. They even sent a towing truck to collect our non runner vehicle that they purchased. Was the only compan...
I got prompt and professional service. From initial consultation to final collection and payment.
Verified customerGood day, it was a hassle free transaction with friendly staff who assisted with no effort.
Verified customerAfter completion of information online, the sales consultant was very helpful to kick start the process which lasted only a day and the second one was...
I dealt with Josh and he was very helpful, definitely going the extra mile. He also did a great job keeping me informed every step of the process.
Verified customerI have sent a request to Sell Your Damaged Car and they reply in no time. I was contact by Tshidi.. She was very professional in helping me. I have s...
Tshidi was very helpful and I enjoyed the experience
Verified customerIts easy trustworthy process
Verified customerI was assisted by Cleavan Schubart at Auction Nation to sell my vehicle. Man, what an excellent service and customer experience I got!! Just to name a...
Very quick and very professional.
Verified customerI was assisted by ubdull cool and always willing to assist and helpful.
Verified customerThe sale of my damaged car took about 3 days, and the money was in my account in less than 24hours after the car was taken. I'm happy with the servi...
They so fast and absolutely give you the great feedback of the vehicle ??
Verified customerThe process was smooth and quick. Joshua gave me great service and kept me in the loop throughout. To top it off, funds reflected even sooner than exp...
Ek het my 2011 Kia Cerato met ongeluk skade aan Hulle verkoop. Die span het my die hele tyd op datum gehou van wat gebeur wanneer! Beste diens ooit!
Verified customerI was assisted by the lady Tshidi Mashangaone to sell my Damaged Nissan NP200, the service was excellent, the Agent was friendly,helpful, and fast.. ...
All I can say is Tshidi gave us the best customer experience throughout the entire experience!!!! Both hubby and I got assisted by her with our car.
Verified customerExcellent service from Johan Bouwer. From start to finish kept me up to date regarding the transaction
Verified customerWas very pleased with the service
Verified customerI love the quick service. The payment took a while but I was always assured by Joshua. I can easily recommend your services. Thanks
Verified customerWe recently used their services to get rid of a vehicle with engine faults, the team guided us through the process. I being suspicious of all transact...
Very kind lady who assisted me. Quick, easy to understand and very friendly. Will recommend her to anyone who wants yo sell their damaged cars.
Verified customerThe service I received from sell your damaged car was excellent.I recently sold my vehicle to sell your damaged car thanks to Cleavan for his excelle...
The lady I dealt with, Tshidi, was very patient with me as I had no idea how this process worked. She also answered my messages within a few minutes. ...
Sold a non-runner to SYDC. Was concerned about the 24-48hrs payment delay after they tow the car away but Joshua Murray explained the process and I wa...
I just to thank Auction Nation for the great service they have rendered to me.I have been keeping my damaged car for about a year after tragedy accide...
Very efficient, professional and friendly service
Verified customerI had to get rid of my s**** car .joshua was more than helpfull to help .he made the process easy and smooth no problems or issues . Big shout to josh...
Everything was settled hassle-free and with assistance where needed. Thank you Joshua for excellent service, I will definitely recommend you to my fam...
The entire process from first contact to payment took 5 days. Very efficient.
Verified customerBaie goeie diens ontvang van Alicia, van begin tot einde. Geld oorbetaal soos belowe. Dankie.
Verified customerI was assisted by Tshidi, nice lady and very efficient. We did a great deal
Verified customerI really appreciated how Tshidi Mashangoane used check-ins to keep me up to date on the project of selling. It helped me consider our offer, and I’m e...
I sold my gamaged merc 230d monatic. The process was super and the payment i received in less than 3 days. They are straight forwad and keep their p...
I sold 2 damaged cars to Sell Your Damaged Car in January and March 2023 and received excellent service from Tshidi Mashangoane. She explained the pr...
I was assisted by Johan who was excellent and assisted me very well in service me when I was selling my car
Verified customerMy first dealing with these guys and I was impressed with their service and attitude. They bought my s**** car and paid me as promised and came to col...
I got exceptional service from Tshidi Mashangoane. The damaged car was fetched the same I accepted the offer. Thank you Tshidi
Verified customerThank you, Auction Nation, for handling my sale transaction quickly and professionally. Shout out to Faith Mauchaza for walking me through the whole p...
It has been a pleasure dealing with Tshidi Mashangoane . Very professional , friendly and helpful. Tshidi guided me through the whole process from sta...
I had an old damaged car that I wanted to get rid of. I interacted with Abdala who was quite professional and extremely patient. The quote seemed pret...
I received excellent customer service from Alicia the Sales Consultant. She guided me through the process, provided me with all the requirements and ...
After filling in their online form, I got a response on whatsapp within minutes with a consultant who stuck with me from start to end. Abdul was very ...
The whole experience of selling my car was so easy and efficient. I highly recommend.
Verified customerDealt with Tshidi who was very efficient,prompt to respond to my questions and always courteous.All time frames set were achieved and in some cases so...
Did what they said they would do. Josh was very good. Happy all round.
Verified customerI was not sure if this would work, but Alicia walked me through every step of the way. Alicia made the whole process of agreeing a price, doing the pa...
I dealt with Alicia from Sell your damaged car. What a superstar. From the start to the finish, she was on top of her game. Her requests were clear an...
I've driven my 2005 Porsche Boxster for eight happy years. But about three years ago the second gear wouldn't engage so I changed from 1st to 3rd with...
<div>I had the privilege of dealing with Alicia Coetzer at Auction Nation. What an experience; I am 72 years old and have had he car for 11 years. The...
I contacted them via their website and within shortly thereafter the instructions were sent via Whatsapp. Both vehicles were sorted out quickly and ef...
Shout out to Alicia from Auction Nation for a great service!!!!!!!!!!!!!!
Verified customerExcellent assistance by Alicia.
Verified customer
