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Step-by-step checklist for photographing and documenting car accidents in South Africa to support insurance and police claims. Includes SA-specific paperwork notes.
Capture wide shots, close-ups, VIN, plates, road signs and short narrated videos.
Keep original files with timestamps and GPS where possible for stronger claims.
Police report, registration, insurer forms and finance clearance help finalise claims.
Collecting good accident photos and evidence immediately after a collision improves the accuracy of insurance assessments, helps police injury/fault reports, and preserves details that fade with time. This car accident photos and evidence checklist explains what to document, how to capture it, and what to keep for claim submission in South Africa.
Record short videos that pan the scene and narrate what you are showing (e.g., "this is the front left damage, the road sign is 3 metres away"). Where possible keep photo metadata intact (do not crop or strip EXIF) so timestamps and GPS metadata remain available for claims.
| Repair cost (est.) | Typical retained value after repair (estimate) | Notes (South Africa context) |
|---|---|---|
| R5,000 - R20,000 | ~80% - 95% of pre-damage value | Minor panel repairs; local panelbeaters common in metros such as Johannesburg and Cape Town. Estimates only. |
| R20,000 - R60,000 | ~60% - 85% of pre-damage value | Structural or moderate damage; can affect resale and insurance categorisation. |
| R60,000+ | Varies widely; may be treated as salvage | Heavy structural, fire or flood damage often triggers write-off processes. Figures are illustrative estimates, not offers. |
These ranges are illustrative for South Africa and depend on vehicle make, age and local labour/parts costs. When submitting a claim, labelled photos that correspond to your insurer’s claim form speed up assessment.
Practical note: If your car is not roadworthy after an accident, arrange professional towing. Sell Your Damaged Car offers free nationwide towing and can help with paperwork if you decide not to repair. For more on our service, see the About / How it works page.
| Damage type | What to photograph | How it affects claims |
|---|---|---|
| Cosmetic panel damage | Panel gaps, paint chips, dents from multiple angles | Often straightforward if well-documented; include pre-accident photos if available. |
| Structural / frame | Underside, wheel alignment, gaps, suspension droop | May lead to write-off decisions; clear evidence helps bodyshops and insurers assess repairability. |
| Glass & airbags | Crack patterns, deployed airbags, horn and steering wheel photos | Important for safety-related claims and injury corroboration. |
| Water/flood or fire | Interior moisture, soot, wiring, engine bay, odours (note in writing) | Often graded as total loss depending on extent; timestamped evidence supports insurer decisions. |
Keep a clear, chronological folder on your phone or cloud drive with photos, videos, police reference numbers and insurer correspondence. If you later choose to sell rather than repair, annotated evidence speeds valuation for services such as Sell Damaged Cars and Sell Non-Running Car.
Deciding to repair or sell depends on repair estimates, vehicle value, safety, and personal needs. Use the photo and evidence pack you collected to get accurate quotes from insurers and reputable panelbeaters. If repairs exceed a sensible portion of market value, selling as damaged is a practical option.
For claims and post-accident ownership changes, documentation commonly required includes the police accident report, your ID, vehicle registration papers (logbook), proof of insurance and, where relevant, a finance clearance letter from the lender. If you are unsure about deregistration or finance settlement, discuss it with your insurer and financier promptly. Note that unresolved finance can affect transfer or sale options.
After insurers settle a claim or you elect to sell, ensure the transfer of ownership, settlement of any finance, and completion of deregistration steps. If you use a nationwide service, they can often assist with collection and paperwork to simplify the process. For a clear summary of how a specialist buyer works, see the homepage and the About / How it works page for service details.
Example: in Cape Town, clear photos of submerged wiring and a wet interior dated immediately after a flood helped an insurer classify a vehicle as flood-damaged rather than minor moisture, which changed repair expectations. In Johannesburg, comprehensive side-impact photos that included lane markings helped clarify fault during a disputed incident. These are illustrative scenarios based on common South African claim outcomes; results vary by insurer and case specifics.
This car accident photos and evidence checklist for claims is intended to help South African vehicle owners capture reliable documentation after an incident. Use it alongside insurer requirements and local legal advice when needed. If you prefer to move on rather than repair, documented evidence also accelerates valuation for specialist buyers and services that handle nationwide collection and paperwork.
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What you see is what you get..
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Was great ?
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How long does it take to respond. I've been calling and no one respond
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Was handled professionally. Thank you
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Easy to sell and stress free from the paper work
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The service was excellent and the person who help me by the name of Cleavon was on spot was always in contact with me till the end
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Excellent service from Cleavan Schubart . Received my payment in full . Thank you.
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Verified customerAnees made it easy. It was an excellent service.
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Verified customerVery good service in the world of ****mers
Verified customerJosh was most helpful. Help me to gather paperwork and organising the collection of vehicle. Payment was prompt.
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Verified customerCleavon Schubart is a great consultant patient and easy to work with.
Verified customerWas serviced as I expected and paid as promised
Verified customerWe negotiated and accepted a fair offer. Communication was excellent and prompt throughout. I had everything explained clearly and the documentation...
Excellent service with a great turnaround time. Very hassle free and reliable.
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They gave me an offer on my car in May this year, I finally got over the car and asked for another offer 5 months later, Johan contacted me and the sa...
It was surprisingly quick and easy, and I didn't have to battle with phone calls with poor reception. Everything was handled digitally with quick resp...
It was a quick, quality and very sincere as well as trustworthy experience
Verified customerMy experience was so quick and easy. Abdul was assisting me all the way. And within 2 days my car was sold, picked up by the towing serves and money i...
Professional service from Johan and team; prompt and unambiguous. Great collection team as well, lead by Richard. Recommended.
Verified customerIt was good making business with you.. And the lady who assist me was very helpful and good I really appreciate her alot
Verified customerYou are truly professional and passionate and when we negotiated the money it was in before 48 hours were over....true to you word...I hope you will g...
They were very professional.
Verified customerMy experience with Joshua Murray was extremely positive. He was very helpful, gave me extra assistance when needed, was very polite and professional, ...
Not bad
Verified customerEasy experience
Verified customer<div>In terms of service I will rate them 5 stars. But am not happy with the price offering I had. I just had to accept it because I needed cash badl...
Tshidi was very professional throughout the whole process, explained every step clearly. Car was collected on time as arranged and payment very prompt...
Quick and easy...
Verified customerJohan brouwer did a good service for me
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AUCTION NATION IT THE BEST AUCTION IN TOWN. my name is Simangele Ntanzi I would like to say thank u( Tshidi Mashangoane) to the consultant who help m...
Clear communication and quick responses. Very friendly
Verified customerThe lady I dealt with was helpful, efficient and very good with her following up.
Verified customerDeciding to sell our car for s**** rather than fork out R150k to replace the engine (cracked piston on a Ford Ecosport a month out of warranty with no...
From the moment I started researching how to sell your damaged car, it seemed like it was going to be a stressful process… Turns out it’s just the opp...
I have received the best service ever From Tshidi Mashangoane . Everything happened as promised. Even the bank Notification
Verified customerJohan Bouwer assisted me with a seamless experience selling an old broken vehicle. I would highly reccomend getting in contact and asking for him if y...
Joshua was precise and helpful.
Verified customerThe process was quick and easy. I felt comfortable that I was dealing with an above board business. They tend to communicate almost exclusively with W...
The deal was streit forward. From tshidi mashangoane
Verified customerDealt with a lady by the name of Tshidi. She was great from the onset. Process was done via WhatsApp and her responses were always on time. I apprecia...
Aneese was amazing. He responds in no time and never keeps you waiting. He was willing to go the extra mile for us. I’d recommend Sell Your Damaged Ca...
Everything that was said,happen exactly like that.
Verified customerI dealt with a guy called John. I sold my bakie that was a write off. He got me the best quote possible went extremely fast without a lot of Hassel. ...
I would like to thank Mr. Anees Mayet for his professional manner in which we successfully conducted business. It is a quick and hassle free way to se...
Confirmation Message *Business Name:* Sell Your Damaged Car *Review:* The consultant was as responsive as could be and very helpful, even helping v...
Super easy, Johan explained everything that he needed from me. Collection was on time and very efficient. Payment once confirmed was on time . Thank y...
Very easy and fast,no hassle
Verified customerJohan was very professional and the service was amazing.
Verified customerTshidi Mashangaone she explained everything that I wanted to know about your sell your damaged car and we managed to make a deal that didn't even too...
Johan made the process seamless and easy and conducted the transaction professionally- Thank you! It might be worth considering real-time payments to ...
I dealt with a Gentleman called Cleavon and I am amazed at his service, as a service man myself I could believe his patience when I had to wait for my...
Worked with a buyer called Joshua who was extremely professional and helpful. The process of selling my damaged vehicle was quick and painless. Very h...
Excellent and professional service, within a day after processing documentations the vehicle was collected. The next day, the money was in my bank acc...
Their service was excellent. Abdul did a great job. We are very happy with everything
Verified customerIt was quick and painless, Anees was very professional, great service.
Verified customerAwesome service, reliable, friendly and quick payment
Verified customerFriendly and quick
Verified customerCleavon was a very friendly and expedient consultant. The sale process was very swift and the car was collected the same day. Cleavon was happy to of...
Johan was really professional dealing with me.Always responded either by phone or WhatsApp. To my questions.Thank you Johan for upholding the culture ...
I loaded all the information. Got a quick and professional response. The whole deal was handled in three days.
Verified customerVery helpful and patient people to deal with. They even sent a towing truck to collect our non runner vehicle that they purchased. Was the only compan...
I got prompt and professional service. From initial consultation to final collection and payment.
Verified customerGood day, it was a hassle free transaction with friendly staff who assisted with no effort.
Verified customerAfter completion of information online, the sales consultant was very helpful to kick start the process which lasted only a day and the second one was...
I dealt with Josh and he was very helpful, definitely going the extra mile. He also did a great job keeping me informed every step of the process.
Verified customerI have sent a request to Sell Your Damaged Car and they reply in no time. I was contact by Tshidi.. She was very professional in helping me. I have s...
Tshidi was very helpful and I enjoyed the experience
Verified customerIts easy trustworthy process
Verified customerI was assisted by Cleavan Schubart at Auction Nation to sell my vehicle. Man, what an excellent service and customer experience I got!! Just to name a...
Very quick and very professional.
Verified customerI was assisted by ubdull cool and always willing to assist and helpful.
Verified customerThe sale of my damaged car took about 3 days, and the money was in my account in less than 24hours after the car was taken. I'm happy with the servi...
They so fast and absolutely give you the great feedback of the vehicle ??
Verified customerThe process was smooth and quick. Joshua gave me great service and kept me in the loop throughout. To top it off, funds reflected even sooner than exp...
Ek het my 2011 Kia Cerato met ongeluk skade aan Hulle verkoop. Die span het my die hele tyd op datum gehou van wat gebeur wanneer! Beste diens ooit!
Verified customerI was assisted by the lady Tshidi Mashangaone to sell my Damaged Nissan NP200, the service was excellent, the Agent was friendly,helpful, and fast.. ...
All I can say is Tshidi gave us the best customer experience throughout the entire experience!!!! Both hubby and I got assisted by her with our car.
Verified customerExcellent service from Johan Bouwer. From start to finish kept me up to date regarding the transaction
Verified customerWas very pleased with the service
Verified customerI love the quick service. The payment took a while but I was always assured by Joshua. I can easily recommend your services. Thanks
Verified customerWe recently used their services to get rid of a vehicle with engine faults, the team guided us through the process. I being suspicious of all transact...
Very kind lady who assisted me. Quick, easy to understand and very friendly. Will recommend her to anyone who wants yo sell their damaged cars.
Verified customerThe service I received from sell your damaged car was excellent.I recently sold my vehicle to sell your damaged car thanks to Cleavan for his excelle...
The lady I dealt with, Tshidi, was very patient with me as I had no idea how this process worked. She also answered my messages within a few minutes. ...
Sold a non-runner to SYDC. Was concerned about the 24-48hrs payment delay after they tow the car away but Joshua Murray explained the process and I wa...
I just to thank Auction Nation for the great service they have rendered to me.I have been keeping my damaged car for about a year after tragedy accide...
Very efficient, professional and friendly service
Verified customerI had to get rid of my s**** car .joshua was more than helpfull to help .he made the process easy and smooth no problems or issues . Big shout to josh...
Everything was settled hassle-free and with assistance where needed. Thank you Joshua for excellent service, I will definitely recommend you to my fam...
The entire process from first contact to payment took 5 days. Very efficient.
Verified customerBaie goeie diens ontvang van Alicia, van begin tot einde. Geld oorbetaal soos belowe. Dankie.
Verified customerI was assisted by Tshidi, nice lady and very efficient. We did a great deal
Verified customerI really appreciated how Tshidi Mashangoane used check-ins to keep me up to date on the project of selling. It helped me consider our offer, and I’m e...
I sold my gamaged merc 230d monatic. The process was super and the payment i received in less than 3 days. They are straight forwad and keep their p...
I sold 2 damaged cars to Sell Your Damaged Car in January and March 2023 and received excellent service from Tshidi Mashangoane. She explained the pr...
I was assisted by Johan who was excellent and assisted me very well in service me when I was selling my car
Verified customerMy first dealing with these guys and I was impressed with their service and attitude. They bought my s**** car and paid me as promised and came to col...
I got exceptional service from Tshidi Mashangoane. The damaged car was fetched the same I accepted the offer. Thank you Tshidi
Verified customerThank you, Auction Nation, for handling my sale transaction quickly and professionally. Shout out to Faith Mauchaza for walking me through the whole p...
It has been a pleasure dealing with Tshidi Mashangoane . Very professional , friendly and helpful. Tshidi guided me through the whole process from sta...
I had an old damaged car that I wanted to get rid of. I interacted with Abdala who was quite professional and extremely patient. The quote seemed pret...
I received excellent customer service from Alicia the Sales Consultant. She guided me through the process, provided me with all the requirements and ...
After filling in their online form, I got a response on whatsapp within minutes with a consultant who stuck with me from start to end. Abdul was very ...
The whole experience of selling my car was so easy and efficient. I highly recommend.
Verified customerDealt with Tshidi who was very efficient,prompt to respond to my questions and always courteous.All time frames set were achieved and in some cases so...
Did what they said they would do. Josh was very good. Happy all round.
Verified customerI was not sure if this would work, but Alicia walked me through every step of the way. Alicia made the whole process of agreeing a price, doing the pa...
I dealt with Alicia from Sell your damaged car. What a superstar. From the start to the finish, she was on top of her game. Her requests were clear an...
I've driven my 2005 Porsche Boxster for eight happy years. But about three years ago the second gear wouldn't engage so I changed from 1st to 3rd with...
<div>I had the privilege of dealing with Alicia Coetzer at Auction Nation. What an experience; I am 72 years old and have had he car for 11 years. The...
I contacted them via their website and within shortly thereafter the instructions were sent via Whatsapp. Both vehicles were sorted out quickly and ef...
Shout out to Alicia from Auction Nation for a great service!!!!!!!!!!!!!!
Verified customerExcellent assistance by Alicia.
Verified customer
